📊 Analytics & Growth by Kovotic Labs

Map Zendesk config before it breaks you

DepGraph — powered by intelligent LLM reasoning, not static rule chains.

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DepGraph uses AI to solve: Zendesk admins have no built-in dependency graph, so deleted triggers, groups, or ticket fields silently break automations and take hours to debug.
Capabilities

Everything you need, nothing you don't

Secure authentication with Shopify OAuth

Dependency Diff Engine

AI-powered analysis — intelligent decisions without manual rules

Impact Scorer (Ticket Volume Sampler)

Secure data storage with full Audit-Ready Activity Logs

Pricing

Simple, transparent pricing

Starter

$29/mo + usage
  • Up to 100 events/month
  • All core integrations
  • Email support
  • 7-day free trial
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Pro

$199/mo + usage
  • Up to 5,000 events/month
  • Advanced automated operations
  • Priority support with SLA
  • 7-day free trial
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Early Access

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Resources

Merchant Resource Center

Quick Start Guide

1
Install DepGraph from the Shopify App Store. Authorize the required permissions: read_customers, read_orders, read_products.
2
Open the Insights page to see your real-time monitoring dashboard. This is your command center for map zendesk config before it breaks you.
3
Navigate to Dashboard for detailed data tables. Review individual events, drill into specifics, and take manual actions when needed.
4
Go to Settings to configure your thresholds, alert preferences (email/Slack), and automation rules. DepGraph works out of the box, but fine-tuning improves accuracy.
5
Use Team Management to add staff members with role-based access (Viewer, Editor, Admin). Control who can see data vs. who can take actions.
6
DepGraph automatically starts monitoring your store via orders/create and orders/updated and CUSTOMERS_DATA_REQUEST and CUSTOMERS_REDACT and SHOP_REDACT events. No additional configuration needed — data flows within seconds of installation.

Estimated setup time: 5 minutes

Frequently Asked Questions

How does DepGraph work technically?
Event Ingestion AI Analysis
What Shopify data does DepGraph monitor?
DepGraph automatically monitors fires when a new order is placed and fires when an existing order is modified and gdpr: customer data export. This happens in real-time — no manual setup required.
Does DepGraph work with Shopify Plus?
Yes. DepGraph is fully compatible with Shopify Plus, including multi-store setups, custom checkout flows, and advanced API access. Enterprise features like role-based access control (RBAC) and audit logging are available on higher tiers.
Is my store data secure with DepGraph?
Absolutely. DepGraph uses encrypted database storage (AES-256 at rest, TLS 1.3 in transit), hashes all email addresses with SHA-256, and follows SOC2 compliance standards. Data is retained for 90 days by default, configurable in Settings.
What if DepGraph isn't showing data?
The most common issue is missing api scopes. "Cannot initialize Shopify API Library" error on app load. Check your app settings and ensure all required permissions are granted. Contact support@kovotic.io if the issue persists.
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